Refund & Returns Policy – First Copy Fashionn
At First Copy Fashionn, customer satisfaction is our top priority. We aim to provide high-quality first copy products and a smooth shopping experience. Please read our Refund & Returns Policy carefully before placing an order.
Eligibility for Returns
We accept return or replacement requests under the following conditions:
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The product received is damaged, defective, or incorrect
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The issue is reported within 48 hours of delivery
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The product is unused, unworn, and in its original condition
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Original packaging, tags, and accessories must be intact
Any request made after 48 hours of delivery will not be accepted.
Non-Returnable Items
The following items are not eligible for return or refund:
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Products purchased during sale, clearance, or special offers
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Items damaged due to customer misuse or mishandling
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Size or color issues (please check size charts and images carefully)
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Products without original packaging or tags
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Orders refused or returned without prior approval
Return Process
To initiate a return, follow these steps:
Contact our support team via WhatsApp or email within 48 hours of delivery
Share your order ID, clear product images/videos, and reason for return
Our team will review and approve the request
Once approved, we will arrange reverse pickup or guide you for self-shipping
Returns sent without approval will not be accepted.
Refund Policy
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Refunds are processed only after quality inspection of the returned product
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Refunds are issued as store credit or replacement (no cash refunds)
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Refund processing may take 7–10 working days after product inspection
Cash on Delivery (COD) orders are not eligible for monetary refunds
Replacement Policy
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Replacement is subject to product availability
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If the same product is unavailable, a store credit will be provided
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Replacement products are shipped within 5–7 working days
Shipping Charges
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If the return is due to our error (wrong or damaged product), shipping is free
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For all other approved returns, shipping charges may apply
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COD charges (if any) are non-refundable
Order Cancellation Policy
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Orders can be cancelled only before dispatch
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Once shipped, cancellation is not possible
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Refusal of delivery will make the order ineligible for refund
Important Notes
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Product colors may slightly vary due to lighting or screen resolution
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Minor variations in design or finish are not considered defects
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First Copy Fashionn reserves the right to accept or reject any return request
Contact Us
For return or refund related queries, contact us:
Email:Firstcopyfashion98@gmail.com
WhatsApp: Available on our website
Support Hours: Monday – Saturday (10 AM – 7 PM)
First Copy Fashionn
Premium First Copy Products | Trusted Replica Store in India